Privacy Policy
This Privacy Policy governs the manner in which CTC Citizens Telephone Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the Citznet.com website ("Site"). This privacy policy applies to the Site and all products and services offered through it.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, and other (non-required) data. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, domain name server information, service options you choose, and other similar information.
Information from others
We may obtain information from credit agencies when you apply for services. We may obtain information from social media platforms when you permit such information to be shared.
Web browser cookies
Our Site may use "cookies" to enhance a User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Citznet.com collects and uses Users’ personal information for the following purposes:
To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To administer a content, promotion, survey or other Site feature: We send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: The email address Users provide will only be used to respond to their inquiries or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchanged between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Please keep in mind that we will treat anyone who uses your username and password as “you.” We will provide this user with all of the rights and privileges that we provide to you, and we will hold you responsible for the activities of the person using your password. Therefore, we strongly recommend that you maintain your username and password in confidence. We also ask that you notify us immediately if you suspect someone is using your username and/or password in any inappropriate manner.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may share your personal information to comply with a court order or legal process, or to protect ourselves or our customers from danger, serious physical injury/death, or to protect against fraudulent or unlawful use of our services. We use service providers to help us offer, provide, repair, restore and bill for services. We share information with them as necessary for them to perform work for us. These service providers are required to protect information they receive from us or collect on our behalf and use it only for the purposes we allow.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including
their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. When you browse or interact on any other website, including websites which have a link to our Site, or when you communicate with us through a third-party site, your use is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense and Facebook Ads
Third party vendors, including Google and Facebook, may show our ads on sites on the Internet. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Alternatively you can opt out of all third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If you see content that you believe to be related to child sexual abuse or other illegal content involving children, you can make a report directly to the National Cener for Missing and exploited Children at http://www.missingkids.org/gethelpnow/cybertipline.
Changes to this privacy policy
Citznet.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
CTC Citizens Telephone Corporation
426 N. Wayne
Warren, IN 46792
Phone: (260) 375-2111
Email: info@citizensfiber.tel